FAQ

FAQ - Frequently Asked Questions

1. Are your products really handmade?
   Yes, absolutely! Each item at Celíe Studio is meticulously handcrafted. We take pride in the attention to detail and creativity that goes into every piece we create.

2. Are the crochet bags made with eco-friendly materials?
   Yes, our crochet bags are made with 100% recycled materials. We believe in sustainability and responsible crafting practices, and using recycled materials is one way we contribute to a greener environment.

3. Do you offer custom orders?
   Yes, we love working on custom orders! If you have a specific design or idea in mind, we'd be thrilled to bring it to life. Feel free to reach out to us with your preferences, and we'll work closely with you to create a personalized piece.

4. Where do you ship to?
   We ship worldwide!

5. What is your return policy?
   We want you to be completely satisfied with your purchase. If, for any reason, you're not happy with your item, please contact us within 7 days of receiving your order, and we'll be happy to assist you with returns or exchanges.

6. How can I stay updated on new product releases and events?
   To stay in the loop, we encourage you to join our mailing list and follow us on social media. We regularly share updates, behind-the-scenes peeks, and exclusive offers with our community.

7. Do you offer wholesale opportunities?
   Yes, we do! If you're interested in carrying Celie Studio' products in your store or boutique, please get in touch by emailing Celiestudioo@gmail.com

8. How can I get in touch with customer support?
   We're here to help! For any questions, concerns, or assistance, you can reach out by emailing Celiestudioo@gmail.com or using the contact form on our website.

9. How do I take care of my ceramic pieces or crochet bags?
   For ceramic pieces:
   - We recommend to hand wash with mild soap and water
   - Avoid extreme temperatures and microwave use.
   
   For crochet bags:
   - Hand wash in cold water with a mild detergent.
   - Lay flat to dry, avoid machine drying.
   
   

Have a question that's not covered here? Please don't hesitate to contact us. We value your feedback and are always here to assist you.

With love and creativity,
Celíe Studio